Product questions
Start with FAQ
Answers on freshness, signal meaning, source boundaries, checkout, and no-call onboarding.
Support
Self-serve first. Human help when needed.
Billing management and cancellation are self-serve. For product, account, or data issues that still need attention, send a support request here — no phone call required.
Billing / cancellation
Customer portal
Signed-in customers can use Manage billing in the VendorWindow feed to update payment methods or cancel future renewal.
Support request
Send the issue.
Use an email you can receive replies at. VendorWindow stores the request for support review.